Terms of Service

Welcome to Myshinei

Thank you for visiting Myshinei. These Terms of Service (“Terms”) govern your access to and use of our website, including any content, features, products, and services made available through it.

The Myshinei brand is operated by Guangzhou Furong Department Store Co., Ltd. In these Terms, “Myshinei,” “we,” “us,” and “our” refer to the business operating this website.

By visiting our website, placing an order, or using any of our services, you acknowledge that you have read and accepted these Terms, along with any other policies referenced on our website. If you disagree with any part of these Terms, please stop using the website.

We may revise these Terms to reflect changes in our business practices, services, or legal obligations. Any revised version will be published on this page, with the updated Terms taking effect as permitted by applicable law.

Section 1 – Website Access and Acceptable Use

When using our website, you confirm that you are legally permitted to enter into binding agreements in your jurisdiction and that the information you provide is complete and accurate to the best of your knowledge.

You must use our website and purchase our products only for lawful purposes. You may not engage in activities that violate applicable laws, infringe the rights of others, or interfere with the normal operation of our website.

You are also prohibited from uploading, transmitting, or introducing malicious code or other harmful technologies, including viruses, malware, or unauthorized software designed to disrupt or damage systems.

Where we reasonably believe these Terms have been violated, we may take appropriate measures, including restricting access to our website or suspending the relevant services, subject to applicable law.

Section 2 – General Website Conditions

We reserve the right to decline a transaction, impose reasonable order limits, or cancel an order when justified by operational needs, security concerns, product availability, or other legitimate reasons.

Unless we have provided prior written authorization, you may not reproduce, copy, distribute, resell, commercially exploit, or otherwise use any part of our website, its content, or its services for unauthorized purposes.

Payment details submitted during checkout are handled through the payment processing methods made available on our website. Payment processing may be subject to the applicable terms and security procedures of the relevant providers.

Section 3 – Website Content and Accuracy

We aim to keep the information published on our website clear, relevant, and current. Nevertheless, occasional inaccuracies, omissions, or outdated details may occur.

Such issues may relate to product descriptions, photographs, specifications, prices, promotional materials, or other website content. Product images may also appear differently depending on screen settings and display technology.

We may correct errors, revise descriptions, update specifications, or remove outdated information when appropriate. Where required, changes affecting orders or customers will be handled in accordance with applicable law.

Section 4 – Products, Pricing, and Service Availability

Product selections, prices, promotional offers, and availability may change without prior notice, subject to applicable legal requirements.

Myshinei may revise product details, update pricing, introduce or discontinue items, and modify website functions as business needs evolve. The information displayed at checkout will help determine the terms applicable to your purchase, subject to mandatory consumer rights and other legal requirements.

Nothing in this section is intended to limit any rights that cannot lawfully be excluded under applicable law.

Section 5 – Product Information and Returns

We make reasonable efforts to represent our products through descriptions, images, colors, and specifications. However, minor differences may arise from lighting, screen calibration, manufacturing updates, or other technical factors.

If you wish to return a product, request a refund, or inquire about an exchange, please refer to the Return & Refund Policy published on our website. Requests will be assessed in accordance with that policy and any consumer rights that apply to your purchase.

Section 6 – Order Processing and Payment

Submitting an order does not prevent us from reviewing it for accuracy, payment status, availability, or potential security concerns.

Where appropriate and permitted by law, we may place an order on hold, request clarification, limit a transaction, or cancel an order if we identify circumstances such as:

• Incomplete or inaccurate customer information;

• Suspected fraudulent or unauthorized payment activity;

• Duplicate or unusual transactions requiring verification;

• Products that are unavailable or cannot reasonably be supplied.

If we cancel an order after payment has been collected, any refund due will be processed in accordance with our applicable policies and legal obligations.

You are responsible for checking that your contact details, billing information, delivery address, and other order information are accurate before completing checkout. Incorrect information may affect order processing or delivery.

Section 7 – Third-Party Tools and Services

Certain website functions may rely on services or tools supplied by third parties, such as payment processors or other operational service providers.

Your use of these third-party services may be governed by separate terms, conditions, and privacy notices. We encourage you to review the relevant information before using those services.

Third-party services operate under their own arrangements. Our responsibility for their services or practices is limited to the extent permitted by applicable law.

Section 8 – Links to Other Websites

For convenience, our website may include links to websites or resources managed by other organizations.

These external websites are not under our direct control. We do not necessarily endorse their content, products, services, privacy practices, or policies, and we cannot guarantee their accuracy or availability.

Before providing personal information or making a transaction through an external website, you should review its applicable terms and privacy information. Any use of third-party websites is subject to the terms established by their respective operators.

Section 9 – Revisions to These Terms

We may amend these Terms from time to time to reflect changes in our products, website operations, business arrangements, or legal requirements.

The current version will be posted on this page. The revised Terms will apply from the effective date stated in the updated notice or, if no date is stated, as permitted by applicable law.

Your continued use of the website after revised Terms take effect indicates acceptance where such acceptance is legally required. If you do not accept the revised Terms, you should discontinue using the affected services.

Contact Information

If you have questions about these Terms of Service, please contact the Myshinei customer support team using the details below.

Brand Name: Myshinei

Company: Guangzhou Furong Department Store Co., Ltd.

Customer Support Email: service@myshinei.com

Telephone: 020-34781117

Business Address: Room 209, Building 2, No. 10, Zhicun Industrial 2nd Road, Dashi Street, Panyu District, Guangzhou